This week saw things quieten down a little due to the approaching festive period but there was still some interesting moments! At the start of the week I attended the ABC meeting, this is a project running in the library to help users with disabilities, this is an area I feel that I can learn more about in terms of my understanding of library users and learners needs. This made me aware of concerns with the IT difficulties of giving people with disabilities a pre set computer profile to help them work without a support worker. I have tried to further this issue but the IT problem will be 'looked at'. This type of situation is something I will need to work on in how I deal with in order to meet all needs and how I get a speedy resolution when dealing with external departments.

I also expanded the network of partnerships we have and this is something I enjoy doing and find pleasing. With employability a key agenda going forward I have managed to get a refferal arangement put in place with the Salvation Army and SamH (mental health charity) this should mean we get more of the learners that these courses are for rather than filling them with people they aren't specifically meant for just to tick some boxes. This is a challenge in many areas these days and a problem I would love to tackle.